Privacy Policy

Information You Provide

Account Information: When you create an account, we may collect your name, email address, phone number, and password.
Payment Information: If you use paid services, we may collect payment details (processed securely by third-party payment providers).
Support Requests: Any information you provide when contacting customer support.

Information We Collect Automatically

Location Data: With your permission, we collect real-time location data to show nearby charging stations and provide navigation services.
Device Information: We may collect device model, operating system, and unique device identifiers to optimize app performance.
Usage Data: Information about how you use the app, such as interactions with charging stations, preferences, and session duration.

Information from Third Parties

If you sign in via Google, Apple, or social logins, we may receive basic profile details (such as name and email) from those providers.
If you enable third-party integrations (e.g., smart home apps), we may receive relevant data to enhance your experience.

We use collected data for the following purposes:

To provide and improve the app’s core features, such as finding and booking charging stations.
To process payments for charging sessions or subscriptions.
To personalize your experience, such as recommending stations based on location and past usage.
To ensure security, prevent fraud, and comply with legal obligations.
To communicate with you about updates, offers, and support.

We do not sell your personal data. However, we may share information in the following cases:

With Charging Station Providers: To facilitate charging services and resolve billing or technical issues.
With Service Providers: Third-party vendors who assist with app functionality, analytics, and payment processing.
For Legal Compliance: If required by law, regulatory authorities, or to protect our rights and users.

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security. Please use strong passwords and protect your account credentials.

You have the right to:

Access & Update: Review and edit your personal data in the app settings.
Opt-Out: Disable location tracking or marketing communications at any time.
Delete Your Account: Request account deletion by contacting support.

Our app may contain links to external websites or third-party services. We are not responsible for their privacy practices, so please review their policies before using their services.

We may update this Privacy Policy periodically. We will notify you of significant changes via in-app notifications or email. Continued use of the app after updates constitutes acceptance of the revised policy.